🛍️

Business Inbox

Business Account

Is my order #4821 shipped? 🙏

12:31 PM

Hi Ramya! 👋 Your order is out for delivery today. Track: bit.ly/4821 🚚

12:32 PM

⚡Auto-replied via ChatRid · 0.3s

Live Activity

LIVE

Order confirmation sent

WhatsApp·+91 98765 43210

Story reply captured

Instagram·@priya.sharma_

18s

Lead form auto-replied

Facebook·Rahul Verma

45s

Follow-up sequence started

WhatsApp·+91 91234 56789

Comment auto-replied

Facebook·Rahul Verma

Turn every customer
message into a sale.

OnWhatsApp.

Capture leads from Instagram, Facebook, and WhatsApp — automate replies, follow-ups, and conversions from a single dashboard. No code needed.

See how it works

Official Meta APISame day setupEnd to end support

99.9%API uptime

<1sAvg. response time

OfficialMeta Business API

Same daySetup & go live

Works with

Shopify WooCommerce WhatsApp Instagram Messenger

— Features · 01

Everything you need.
Nothing you don't.

Purpose-built for businesses that sell through messaging apps — not a generic CRM with chat bolted on.

WhatsApp Template Manager: Create, submit, and manage approved message templates without touching the API. Rich media, CTAs, and quick replies — all in one dashboard.
Instagram DM Automation: Auto-reply to story mentions, DMs, and comments. Capture leads the moment someone taps your story link, before they lose interest.
Facebook & Messenger Automation: Auto-reply to comments, Messenger DMs, and Facebook lead forms. Capture every inquiry the moment it lands.
E-commerce Integrations: Connect Shopify or WooCommerce. Recover abandoned carts, confirm orders, verify COD, and send shipping updates — all on WhatsApp, automatically.
Automation Workflows: Visual flow builder. Trigger messages from orders, signups, payments, or any webhook. Replace Zapier with something built for messaging.
Campaign Manager: Schedule and send bulk WhatsApp campaigns to segmented audiences. Track delivery, read rates, and replies in real time.
Official Meta Business API: Direct integration with Meta's verified Business API — no grey-zone tools, no bans, no middlemen. Your account stays safe.
Shared Team Inbox: One inbox for your team. Assign conversations, add internal notes, and see full customer history — across WhatsApp, Instagram, and Facebook.

How it works · 03

Up and running
in one afternoon.

No complex integrations, no month-long onboarding. We handle the entire setup — for free.

01Step

Same-day setup

Connect your channels

Share your WhatsApp Business number, Instagram account, and Facebook page. We handle the Meta API verification, number registration, and template approval — no developer needed.

Meta Business verification
Number registration
Template approval

02Step

No code required

Build your first flow

Use the visual workflow builder to create auto-replies, drip sequences, and campaign triggers. Drag, drop, done.

Triggers & conditions
Wait steps & branching
Reusable templates

03Step

Real-time analytics

Launch and watch it run

Send your first campaign or activate your automation. Track deliveries, reads, and replies in real time — all from one dashboard.

Delivery & read receipts
Reply attribution
Conversion tracking

Use cases

Built for businesses
that sell through chat.

🛒

D2C & E-commerce

Abandoned cart recovery, order updates, and COD confirmation on WhatsApp.

🏠

Real Estate

Auto-reply to property inquiries from Instagram and Facebook ads — instantly.

📚

Coaching & Courses

Drip sequences for leads who DM you on Instagram. Convert interest before it fades.

🍕

Restaurants & QSR

Order confirmations, feedback collection, and repeat-order campaigns on WhatsApp.

💼

Service Businesses

Appointment reminders, follow-ups, and review requests — all automated.

Pricing

Simple pricing.
No surprises.

Flat monthly rate. No per-message markups from us. Meta's conversation charges billed separately at cost.

WhatsApp Starter

₹999/ mo

Free setup included

Everything you need to start converting on WhatsApp.

1,500 – 2,000 messages / mo

1 WhatsApp number
Basic template manager
Simple lead capture
10 automation workflows
Support

Best seller

Growth

₹2,799/ mo

+ ₹1,999 one-time setup

For businesses ready to scale across every channel.

10,000 – 20,000 messages / mo

3 WhatsApp numbers
Instagram + Facebook automation
Lead routing
Campaign manager
Follow-up automation
Shopify & WooCommerce integration
Analytics dashboard
Priority support

Scale

₹5,999+/ mo

+ ₹7,299 one-time setup

For high-volume brands with dedicated needs.

Unlimited

Unlimited workflows
Multiple agents
Advanced routing
Shopify, WooCommerce & custom integrations
AI template maker
Business-trained AI
Advanced logging
Personal account manager
SLA guarantee

All plans include free setup assistance and run on the official Meta Business API. Message costs billed separately by Meta at standard rates — no markup.

FAQ

Questions, answered.

Yes — we'll set up your account and run your first automation together on a free onboarding call. You only start paying when you're ready to go live with campaigns.

Most WhatsApp API platforms only support WhatsApp. ChatRid automates WhatsApp, Instagram DMs, and Facebook Messenger from one dashboard — so you capture leads across every channel your customers use. Plus, we don't charge per-message markups.

D2C brands, coaching businesses, real estate agents, restaurants, clinics, and service-based businesses. If your customers message you before buying, ChatRid is built for you.

Yes — 100%. ChatRid connects exclusively through Meta's verified WhatsApp Business Platform. No grey-zone bulk-sending tools, no risk of account bans. Your number is registered directly with Meta.

Most businesses are live within the same day. We handle the API connection, number registration, and initial template submission. You just connect your accounts and start building flows.

Yes. Growth plan supports 3 numbers, Scale supports unlimited. Each number gets its own inbox, templates, and automations — useful for different brands, regions, or teams.

No. The visual workflow builder, template manager, and campaign tools are all point-and-click. Webhooks and API access are available if you want them, but they're never required.

Each outbound WhatsApp message sent to a contact counts as one message. Inbound messages from customers are free. Template messages sent during campaigns each count individually.

Yes. Instagram DM automation (story mentions, keyword triggers) and Facebook Messenger + comment auto-replies are included on all paid plans. You can chain all three channels in a single workflow.

Yes. Connect your store and automate abandoned cart recovery, order confirmations, shipping updates, COD verification, and review collection — all through WhatsApp. Works with any Shopify plan and any WooCommerce setup. See details for Shopify and WooCommerce.

Absolutely. There are no lock-in contracts. Cancel from your dashboard and you won't be charged again. Your data is exportable at any time.

Book a demo

Your next sale is
one message away.

Book a 20-minute call and we'll set up your first WhatsApp automation live — no slides, no sales pitch.

See pricing

Official Meta API · Same-day setup · No lock-in contracts

Composing your page…

🛍️

Business Inbox

Business Account

Is my order #4821 shipped? 🙏

12:31 PM

Hi Ramya! 👋 Your order is out for delivery today. Track: bit.ly/4821 🚚

12:32 PM

⚡Auto-replied via ChatRid · 0.3s

Live Activity

LIVE

Order confirmation sent

WhatsApp·+91 98765 43210

Story reply captured

Instagram·@priya.sharma_

18s

Lead form auto-replied

Facebook·Rahul Verma

45s

Follow-up sequence started

WhatsApp·+91 91234 56789

Comment auto-replied

Facebook·Rahul Verma

Turn every customer
message into a sale.

OnWhatsApp.

Capture leads from Instagram, Facebook, and WhatsApp — automate replies, follow-ups, and conversions from a single dashboard. No code needed.

See how it works

Official Meta APISame day setupEnd to end support

99.9%API uptime

<1sAvg. response time

OfficialMeta Business API

Same daySetup & go live

Works with

Shopify WooCommerce WhatsApp Instagram Messenger

— Features · 01

Everything you need.
Nothing you don't.

Purpose-built for businesses that sell through messaging apps — not a generic CRM with chat bolted on.

WhatsApp Template Manager: Create, submit, and manage approved message templates without touching the API. Rich media, CTAs, and quick replies — all in one dashboard.
Instagram DM Automation: Auto-reply to story mentions, DMs, and comments. Capture leads the moment someone taps your story link, before they lose interest.
Facebook & Messenger Automation: Auto-reply to comments, Messenger DMs, and Facebook lead forms. Capture every inquiry the moment it lands.
E-commerce Integrations: Connect Shopify or WooCommerce. Recover abandoned carts, confirm orders, verify COD, and send shipping updates — all on WhatsApp, automatically.
Automation Workflows: Visual flow builder. Trigger messages from orders, signups, payments, or any webhook. Replace Zapier with something built for messaging.
Campaign Manager: Schedule and send bulk WhatsApp campaigns to segmented audiences. Track delivery, read rates, and replies in real time.
Official Meta Business API: Direct integration with Meta's verified Business API — no grey-zone tools, no bans, no middlemen. Your account stays safe.
Shared Team Inbox: One inbox for your team. Assign conversations, add internal notes, and see full customer history — across WhatsApp, Instagram, and Facebook.

How it works · 03

Up and running
in one afternoon.

No complex integrations, no month-long onboarding. We handle the entire setup — for free.

01Step

Same-day setup

Connect your channels

Share your WhatsApp Business number, Instagram account, and Facebook page. We handle the Meta API verification, number registration, and template approval — no developer needed.

Meta Business verification
Number registration
Template approval

02Step

No code required

Build your first flow

Use the visual workflow builder to create auto-replies, drip sequences, and campaign triggers. Drag, drop, done.

Triggers & conditions
Wait steps & branching
Reusable templates

03Step

Real-time analytics

Launch and watch it run

Send your first campaign or activate your automation. Track deliveries, reads, and replies in real time — all from one dashboard.

Delivery & read receipts
Reply attribution
Conversion tracking

Use cases

Built for businesses
that sell through chat.

🛒

D2C & E-commerce

Abandoned cart recovery, order updates, and COD confirmation on WhatsApp.

🏠

Real Estate

Auto-reply to property inquiries from Instagram and Facebook ads — instantly.

📚

Coaching & Courses

Drip sequences for leads who DM you on Instagram. Convert interest before it fades.

🍕

Restaurants & QSR

Order confirmations, feedback collection, and repeat-order campaigns on WhatsApp.

💼

Service Businesses

Appointment reminders, follow-ups, and review requests — all automated.

Pricing

Simple pricing.
No surprises.

Flat monthly rate. No per-message markups from us. Meta's conversation charges billed separately at cost.

WhatsApp Starter

₹999/ mo

Free setup included

Everything you need to start converting on WhatsApp.

1,500 – 2,000 messages / mo

1 WhatsApp number
Basic template manager
Simple lead capture
10 automation workflows
Support

Best seller

Growth

₹2,799/ mo

+ ₹1,999 one-time setup

For businesses ready to scale across every channel.

10,000 – 20,000 messages / mo

3 WhatsApp numbers
Instagram + Facebook automation
Lead routing
Campaign manager
Follow-up automation
Shopify & WooCommerce integration
Analytics dashboard
Priority support

Scale

₹5,999+/ mo

+ ₹7,299 one-time setup

For high-volume brands with dedicated needs.

Unlimited

Unlimited workflows
Multiple agents
Advanced routing
Shopify, WooCommerce & custom integrations
AI template maker
Business-trained AI
Advanced logging
Personal account manager
SLA guarantee